1. General Provisions
1.1. This consent is provided by the user of the lcktravel.com website (the "Website") to the operator/owner of personal data processing — Limited Liability Company "Luka Consult", INN 02206202610436, OKPO 35039754, legal address: Kyrgyz Republic, Bishkek, Sverdlovsk District, Kanykei Street, Bakai-Ata residential area, 14 (the "Company").
1.2. This consent applies when the user voluntarily completes a feedback form, application form or another form on the Website in which personal data is requested.
2. Personal Data
2.1. The Company may process the following data voluntarily provided by the user through the Website: last name, first name, patronymic (if available), phone number, email address, company/organization name, the content of the enquiry and other information that the user independently provides in the enquiry text.
2.2. The Company must not require, through the feedback form, information that is not necessary for the stated processing purpose.
3. Purposes of Processing
3.1. Personal data is processed for the following purposes:
— receiving, registering and reviewing user enquiries;
— providing feedback regarding the user's enquiry;
— providing information about the Company's services at the user's request;
— preparing and sending a commercial offer if the user requests one;
— organizing further interaction with the user regarding the Company's services;
— complying with the requirements of the legislation of the Kyrgyz Republic where such processing is necessary.
3.2. This consent does not constitute consent to advertising mailings, advertising calls or other marketing communications that are not directly related to the user's enquiry. A separate consent is obtained for such purposes where necessary.
4. Methods of Processing
4.1. Processing may include collection, recording, systematization, storage, updating, use, providing access to authorized persons/processors, anonymization, restriction of processing, deletion and destruction — only to the extent necessary for the stated purposes and on a legal basis provided by applicable law.
4.2. Processing may be carried out using information systems and other digital technologies used by the Company to operate the Website and process enquiries.
5. Third Parties and Processors
5.1. The Company does not sell users' personal data.
5.2. Access to data may be provided to persons engaged by the Company to operate the Website, email, hosting, CRM, analytics and other technical services where this is necessary for the operation of the Website and processing of the enquiry.
5.3. Such persons must process data only within the scope of the tasks assigned to them and in compliance with applicable personal data protection requirements.
5.4. Transfer of data to government authorities and other persons is permitted in the cases and according to the procedure provided by the legislation of the Kyrgyz Republic.
6. Processing and Storage Period
6.1. Personal data is processed and stored no longer than necessary to achieve the stated purposes, perform obligations, protect the rights of the Company and the user, or comply with legal requirements.
6.2. After the purposes of processing have been achieved, the data is deleted or anonymized unless further storage is required by law or for the protection of rights and legitimate interests.
7. User Rights
7.1. The user has the right to receive information about the processing of their personal data, request access to it, request correction of inaccurate data and, where provided by law, request deletion or restriction of processing, as well as object to certain methods or purposes of processing.
7.2. Where processing is based specifically on consent, the user may withdraw that consent. A withdrawal request may be sent to lcktour365@gmail.com or to the address: Kyrgyz Republic, Bishkek, Sverdlovsk District, Kanykei Street, Bakai-Ata residential area, 14.
7.3. The user may also contact the Company regarding personal data processing by phone: +996 227 199 332.
8. Confirmation of Consent
8.1. The user confirms that they have read this consent and provide it voluntarily, specifically, knowingly and consciously by taking an action provided by the Website, such as checking a checkbox and submitting the form.
8.2. The Company must have the ability to confirm the fact and time of consent through technical form/system data.
9. Final Provisions
9.1. This consent applies in the version published on the Website at the time it is provided, taking into account the requirements of the legislation of the Kyrgyz Republic.
9.2. If any provision of this consent conflicts with mandatory legal requirements, the applicable legislation prevails and the remaining provisions remain in force.